Help Center

AfroCoutureWigs Hair company has an enormous variety of hair products, they are all 100% human virgin hair - hair weaves, hair extensions, wigs, lace closures, and frontals in any style and color.

AfroCoutureWigs offers 100% human hair products. We provide the highest grade of hair on the market, and with proper care, the wig will last well over 1 year.

AfroCoutureWigs Hair has gone through the test of National Hair Products and Hair Care Products Quality Supervision and Inspection Center and has been proven to be 100% Virgin Human Hair without chemicals, soft and smooth, bouncy, with no shedding, and can be dyed and bleached.

Brazilian hair bundles are of the highest quality of human hair extensions, which are natural and not processed through chemical methods. Being widely used in nowadays hair market, it has the characteristics like soft, thick, and durable. Its texture is effortless to blend with natural hair.

Treat your hair like you would treat yourself. Even for installations, you can use flat iron/straight tongs or pliers, but as with your own hair, do not use hot tools too often as you can dry your hair and it won't last as long.

We strongly recommend that you dye your hairdresser's dyes into extensions, because you will get the desired result, and coloring them always carries a high risk of not appearing the desired shade.

The first step in cleaning an item is to make sure it is tangled. Use a wide-toothed comb to remove any knots the item may have. Next, you want to pour a cap full of your item's shampoo into a large bowl filled with water. Gently swirl your item in the solution and then leave it in the bowl for 10 minutes. After the 10 minutes have passed, rinse your item until the water is clear. Wrap your item in a towel and gently pat dry until all excess water is gone. End a strip of leave-in conditioner, concentrating most of the product on the ends, as this is where your hair gets the biggest tangles. Let it air dry.

Our wigs are made from 100% human hair. Consider the following methods to distinguish whether a wig is made of human hair:

① Take a small handful of hair from the wig and burn it with a lighter burn. Human hair smells like burning protein. When you rub the hair with your finger, it will turn to ashes.

② Take a strip of hair and run your fingers from root to tip, feeling smooth and silky. Then, when you twist the direction and run your finger from the tip to the root, you will notice that it feels dry and less smooth.

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Ground shipping is usually delivered within 7-15 business days, depending on your location.

If you decide to cancel your order, then you can contact our customer service department who will assist you with the cancellation process.

Step 1: Search or find your favorite products by category page;
Step 2: Select product specifications, and then click “Buy Now” or “Add to Cart;
Step 3: Fill in the address information and select the shipping method and payment method, and then click the “location order” button.

1. online purchases produced through AfroCoutureWigs.com (excluding gifts) are valid for exchange and return within 30 days of the date you receive all items.
2. Items must be unused, undamaged and come with all original tags and their original packaging. If not, the customer is responsible for all charges incurred and no refund will be issued.
3. Free returns and exchanges are implemented in the United States. If you want prepaid shipping labels, please contact us first. After confirming your return request, we will mail you a prepaid shipping label.

Step 1: Log in to your account and click My Orders
Step 2: Click Return/Exchange under Orders
Step 3: Select the type of request.

Refunds will be processed within 24 hours of receiving and inspecting your return package.
Refunds will be sent directly to your original payment account within a few days.
If you have any questions, please email us at support@afrocouturewigs.com.

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